SafiriRide Economy
Affordable everyday rides for work, errands, appointments, and regular journeys.
Everyday travel · Up to 4 riders
Countrywide mobility
Move across Kenya with confidence.
Safe, dependable rides for everyday, scheduled and business journeys across Kenya.
SafiriRide services
Different journeys need different rides.
SafiriRide brings together practical options for everyday travel, faster town movement, group journeys, and professional travel across Kenya.
SafiriRide Boda
A practical motorbike option for short trips and movement through busy towns.
Short journeys · 1 rider
SafiriRide XL
More room for families, groups, luggage, airport journeys, and shared travel plans.
Groups and luggage · Up to 6 riders
SafiriRide Executive
A more refined ride experience for meetings, guests, business travel, and important occasions.
Professional travel · Up to 4 riders
Available ride options depend on location, journey requirements, and nearby driver supply.
Safety by design
Your safety comes first.
SafiriRide is designed to make every journey easier to verify, follow, and support.
Checked before the journey
Driver identity, vehicle details, and required documents are reviewed.
Visible during the trip
Follow the journey and share trip details with people you trust.
Support when it matters
Reach active-trip support, safety assistance, and lost-item help.
How SafiriRide works
From route to arrival in five steps.
Book now or schedule ahead
- 01Enter pickup and destination
- 02Review ride options and estimated fares
- 03Confirm your ride
- 04Track the driver’s arrival
- 05Pay and rate your experience
Ride immediately · Schedule for later · Save common destinations · Choose a preferred payment method
Payments
Pay the way that works for you.
Available payment methods and the trip estimate are shown before you confirm the ride.
Only enabled methods appear at checkout.
Service coverage
Moving people across Kenya.
SafiriRide is built for local, airport, and inter-county journeys. The ride options shown for a request depend on active driver supply around the pickup area.
CountrywideCoverage designed around journeys across Kenya.
AirportsAirport journeys appear where suitable drivers are active.
Live availabilityAvailability is confirmed for the pickup area before booking.
Fare transparency
See your estimated fare before you confirm.
Estimate firstThe estimated trip price appears before the ride is confirmed.
What affects itRoute, ride type, expected demand, and trip conditions shape the estimate.
Relevant chargesAny applicable waiting, toll, route, or cancellation terms are explained clearly.
Driving opportunities
Drive with SafiriRide.
SafiriRide gives eligible drivers a clear path from application and document review to vehicle eligibility, onboarding, and trip readiness.
Flexible opportunitiesChoose when to become available according to the operating model offered to drivers.
Clear requirementsIdentity, licence, vehicle, and supporting document requirements are explained before review begins.
Transparent trip informationRelevant trip and earnings information is presented through the driver experience.
Onboarding supportApplication progress and required next steps remain separate from the rider flow.
Driver onboarding is handled through a dedicated experience so rider booking remains focused and uncomplicated.
Trust and credibility
Clear information around every journey.
SafiriRide presents the driver, vehicle, journey, fare estimate, and available support without relying on invented statistics or unverified claims.
Verified trip informationDriver and vehicle details remain visible for the journey.
Fare visibilityThe estimated fare is shown before a rider confirms the request.
Accountable company identitySafiriRide is a product of Navitrail Technologies Limited.
Support
The right help for the right problem.
Support is organised by the journey stage and the kind of help required, so ordinary service questions do not compete with urgent safety concerns.
Active-trip helpHelp with an ongoing pickup or journey.
Safety concernsA clearly separated path for urgent safety assistance.
Lost itemsAssistance after an item is left in a vehicle.
Payments and refundsHelp understanding charges, payments, and applicable refund handling.
Driver supportA dedicated support path for drivers and onboarding questions.
Business supportSeparate help for organisations and managed travel accounts.
Frequently asked questions
The essentials before your first ride.
Straight answers to the questions that matter most when SafiriRide is new to you.
Where is SafiriRide available?
SafiriRide is designed for journeys across Kenya. The app confirms the ride options currently available around the pickup area.
How do I request or schedule a ride?
Enter the pickup and destination, review the available ride options, then choose whether to travel now or schedule the journey for later.
When will I see the fare estimate?
The estimated trip price is shown before you confirm. The route, ride type, demand, and relevant trip conditions can affect it.
Which payment methods can I use?
Only payment methods enabled for that journey are shown before confirmation, so unavailable methods are not presented as choices.
How do I identify my driver?
Check the driver identity and vehicle details shown for the trip before entering the vehicle.
How do I get help with a trip?
Use the support path that matches the issue. Active trips, safety concerns, lost items, payments, drivers, and business accounts are handled separately.